IT CARE

AST provides the support and expertise of  its engineering team in order to provide a complete Global Maintenance Service for our customer’s Data Center.
The main objectives and benefits of this Service are:

• Preventive and corrective maintenance plans, design and implementation.

• Maximize the Data Center performance (infrastructure) to guarantee levels of maximum reliability.

• AST undertakes the whole Data Center infrastructure maintenance:
    - Power (AC Network, grounding system, UPS, generators, etc).
    - Electromagnetic fields (interferences that may affect the computer based systems).
    - Environmental Quality (air conditioning system, air purifier, etc...).
    - Security (DC access, fire, flooding, human errors, etc...).
    - Provide a complete Monitoring System.

• Hotline 24/7 for immediate attention.

• Continuous improvements to optimize reliability and optimize costs and energy consumption.

• Monthly reports of preventive and corrective actions.

• Emergency Service 24/7/365 at national scale with corrective actions in less than 4 hours (depending on equipment-type and location).

• Benefits of a single point of contact (AST) to handle all maintenance responsibilities. Seamlessly coordinating all the preventive actions and corrective repairs in the Data Center, simplifying operations for the customer.

info@ast-global.com